Who this policy covers
This policy applies to thedocip.com and to messages you send us through the website, by email, or by phone.
It does not cover information we handle while performing services for a client practice. That work is governed by the written agreement with the practice and, where required, a Business Associate Agreement. See HIPAA and Protected Health Information.
Information we collect
- Information you give us. Your name, work email, phone number, practice name, specialty, number of clinicians, primary interest, and anything you write in a message.
- Information collected automatically. Your IP address, browser and device type, the pages you view, the page that referred you, and the date and time of your visit. This may be collected through server logs, cookies, and analytics tools.
- Information from others. A connected company or referral partner may give us your business contact details when you ask them to introduce you.
Please do not send patient information
This website is not designed to receive protected health information. Do not include patient names, dates of birth, diagnoses, claim records, or account files in a form or an email.
If we need patient-level information to perform services, we will arrange a secure method under a written agreement first.
How we use information
- Respond to your request and schedule a conversation.
- Understand your practice’s needs and prepare for a consultation.
- Send information about our services that you asked for or that relates to your request.
- Operate, secure, and improve this website.
- Meet legal, tax, and record-keeping obligations.
How we share information
- Service providers. Companies that host this website, deliver email, process form submissions, manage customer records, or measure website use. They may use the information only to provide those services to us.
- Connected companies. ClinicianCore and ARN Management Consulting, LLC are separate companies. We share your contact details with them only when you ask about their services or ask us to introduce you.
- Receivables sale partners. If you ask about a receivables sale, we may share your business contact details and a summary of the portfolio with a qualified buyer so an offer can be prepared. They may use it only for that purpose.
- Legal and safety. When required by law, court order, or government request, or to protect the rights, property, or safety of Doc IP or others.
- Business changes. In connection with a merger, sale, or reorganization, subject to this policy.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Cookies and analytics
This website may use cookies and similar technologies to keep the site working and to understand how it is used. Details and your options are in our Cookie Policy.
If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, we treat it as a request to opt out of cookies that are not necessary for the website to work, and we do not show the cookie banner.
How long we keep information
We keep contact and inquiry records for as long as needed to respond to you, maintain our business relationship, and meet legal and record-keeping requirements. We then delete or de-identify them.
How we protect information
We use administrative, technical, and physical safeguards that are appropriate to the information we hold. No website or email system is completely secure, so please do not send sensitive information through this website.
Your choices and rights
- Ask to see, correct, or delete the personal information we hold about you by emailing info@ThedocIP.com.
- Unsubscribe from marketing emails with the link in any email, or by contacting us.
- Control cookies through your browser settings, as described in our Cookie Policy.
Depending on the state where you live (for example California, Colorado, Connecticut, Texas, or Virginia), you may have the right to know what personal information we hold about you, to access, correct, or delete it, to receive a copy, and to opt out of its sale, its sharing for targeted advertising, or profiling. You may also use an authorized agent.
To make a request, email info@ThedocIP.com or call (770) 678-2040. We may need to confirm your identity before acting on a request. If we decline a request, you can appeal by replying to our answer. We will respond as required by applicable law, and we will not treat you unfairly for making a request.
Draft: counsel to confirm which state laws apply to Doc IP and the response timelines.
Children
This website is for healthcare professionals and practice staff. It is not directed to children under 13, and we do not knowingly collect their information.
Visitors outside the United States
Doc IP serves medical practices in the United States, and this website is operated from the United States. If you visit from another country, your information will be processed in the United States.
Links to other websites
This website links to ClinicianCore and ARN Management. Those websites are run by separate companies and have their own privacy policies.
Changes to this policy
We may update this policy as our website or the law changes. The date at the top of the page shows when it was last updated.
Contact us
Doc IP, Inc.
3379 Peachtree Road Northeast
Atlanta, Georgia 30326
Phone: (770) 678-2040
Email: info@ThedocIP.com